Terms of service

Terms of Service

Ray by You

Welcome to Ray by You. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

General

  • Ray by You is an online store offering jewellery and accessories.

  • By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.

  • We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Products & Pricing

  • All products displayed on the website are subject to availability.

  • We make every effort to display product details, images, and pricing accurately. However, slight variations in color or finish may occur due to lighting or screen differences.

  • Prices are listed in INR (₹) and are subject to change without notice.

Orders & Payments

  • Placing an order confirms your intent to purchase the selected product(s).

  • Orders are considered confirmed only after successful payment.

  • We reserve the right to cancel or refuse any order at our discretion, including cases of incorrect pricing, stock unavailability, or suspected fraudulent activity.

Shipping & Delivery

  • Shipping timelines are provided as estimates and may vary due to external factors.

  • Ray by You is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

  • Delivery details provided at checkout must be accurate. We are not responsible for failed deliveries due to incorrect information.

Returns & Refunds

  • Our return and refund process is governed by our Return & Refund Policy, available on the website.

  • By placing an order, you agree to the terms outlined in that policy.

Product Care & Usage

  • Our jewellery is designed for everyday wear, but proper care is required.

  • Damage caused due to water exposure, perfume, chemicals, or improper handling is not covered under returns or refunds.

  • Normal wear and tear is not considered a defect.

Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Ray by You.

  • You may not copy, reproduce, or use any content without prior written permission.

Limitation of Liability

  • Ray by You shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability, in any case, shall not exceed the amount paid for the product purchased.

Privacy

  • Your personal information is handled according to our Privacy Policy.

  • By using our website, you consent to the collection and use of information as described in that policy.

Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of Indian courts.

Contact Information

For any questions regarding these Terms of Service, please contact us at:
📧 raybyyou@gmail.com

Ray by You
Everyday elegance, designed by you